Privacy Policy

This Privacy Policy explains how 2simplify Limited collects and uses personal information through this website.

1. Who we are

This website is operated by 2simplify Limited.

Address:
The Workary, 1st Floor, Library, Bellegrove Road, Welling, London, England, DA16 3PA

Email: hi@2simplify.co.uk

For data protection purposes, 2simplify Limited is the controller of personal information collected through this website.

2. What information we collect

When you contact us through our website, we may collect:

• your name;
• your email address;
• your phone number;
• your company name;
• your message.

We do not collect sensitive personal information through this website, and our contact form does not allow file uploads.

3. How we use your information

We use your information to:

• respond to your enquiry;
• understand your requirements;
• prepare proposals, quotes or audits;
• follow up with you about our services;
• keep appropriate business records.

We do not use contact form details to send newsletters or general email marketing.

4. Our lawful basis

We usually use your information because it is in our legitimate interests to respond to enquiries and manage potential business relationships.

Where your enquiry leads to a project or contract, we may also use your information because it is necessary to take steps before entering into a contract or to perform a contract.

We may also keep certain information where required for legal, accounting or business record purposes.

5. How long we keep your information

We keep website enquiry information for up to 24 months after our last contact with you, unless we need to keep it longer because your enquiry becomes an active project, client relationship, legal matter or business record.

6. Who we share information with

We do not sell your personal information.

We may share your information with trusted service providers where needed to operate our website, manage enquiries or run our business. This may include email, hosting, analytics and professional service providers.

7. Analytics and cookies

We use tools such as Google Analytics and Microsoft Clarity to understand how visitors use our website and to improve our content, design and user experience.

These tools may collect information such as pages visited, device type, browser type, approximate location and website interactions.

Our website may use cookies and similar technologies. Where required, we will ask for your consent before using non-essential cookies.

You can manage cookies through your browser settings or through our cookie banner, where available.

8. Your rights

You may have the right to ask us to:

• provide a copy of the personal information we hold about you;
• correct inaccurate information;
• delete your information;
• restrict or object to how we use your information.

To make a request, contact us at hi@2simplify.co.uk.

9. Complaints

If you have concerns about how we use your personal information, please contact us first.

You also have the right to complain to the Information Commissioner’s Office, the UK data protection regulator.

10. Updates to this policy

We may update this Privacy Policy from time to time. Any changes will be published on this page.